Privacy Policy

Last updated: April 2025

1. Who We Are

PrinSoft Business Solutions is a software company registered in Zimbabwe, located at 25 Coventry Road, Workington, Harare. We provide Odoo ERP, Mifos FinTech, GovTech, and custom software solutions. Contact: info@prinsoft.co.zw | +263 775 115 379

2. Information We Collect

Information you provide: Name, email, phone, company name via forms. Industry, users, product interest via demo and quote forms. Support ticket details. Training preferences.

Automatically collected: IP address, browser type, device type, pages visited, time spent, referral source, cookies for session management.

3. How We Use Your Information

To respond to enquiries and demo requests. To prepare quotations. To provide support. To schedule training. To send product updates (with consent). To improve our website.

4. Data Storage and Security

Data stored in Odoo CRM on secure cloud infrastructure. SSL/TLS encryption. Access controls. Regular backups. No storage of payment card data.

5. Data Sharing

We do not sell personal information. We may share with cloud hosting providers, payment processors, and legal authorities when required by Zimbabwe law.

6. Your Rights

You may access, correct, or delete your data. Withdraw marketing consent. Lodge complaints. Contact info@prinsoft.co.zw to exercise these rights.

7. Cookies

Essential cookies for functionality. Analytics cookies for usage understanding. Disable in browser settings.

8. Changes

We may update this policy. Changes posted here with updated date.

9. Contact

PrinSoft Business Solutions, 25 Coventry Road, Workington, Harare, Zimbabwe. info@prinsoft.co.zw | +263 775 115 379