PrinSoft Field Service
Field service management for Zimbabwe. Job dispatch, mobile app, GPS tracking, SLA management, parts inventory, service contracts. From $1,000.
💰 Get Pricing 🎯 Book Demo🔧 Service Workflow
- ✅ Service request received
- ✅ Job created & prioritised
- ✅ Technician dispatched
- ✅ Travel & arrival tracked
- ✅ Work performed & logged
- ✅ Parts consumed
- ✅ Customer signature
- ✅ Invoice & close
✨ Core Capabilities
📋 Work Orders
Job creation from calls, emails, portal. Priority levels. Recurring jobs for preventive maintenance. Checklists. Photo attachment.
📍 Smart Dispatch
Skill-based technician assignment. Proximity routing. Workload balancing. Drag-and-drop scheduling board. Emergency insertion.
📱 Mobile App
Job details, checklists, parts lookup. Time logging (travel + work). Photo capture. Customer signature. Offline mode.
📦 Parts & Inventory
Van stock per technician. Parts consumption on jobs. Auto-replenishment. Return-to-stock workflow. Barcode scanning.
📄 Service Contracts
SLA definitions with response/resolution times. Contract pricing. Warranty tracking. Preventive maintenance schedules.
📊 KPIs & Billing
First-time fix rate. Response time. SLA compliance. Technician utilisation. Revenue per job. Time & materials or fixed-price.
🧾 ZIMRA Fiscal
- Automatic fiscal receipts on all invoicing
- Real-time FDMS submission
- QR code verification
- Virtual fiscalisation included
💳 iPOS & Multi-Currency
- Verifone PIN pad integration
- Visa, Mastercard, ZimSwitch
- ZWG, USD, ZAR payments
- Split payments across methods
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⚙️ Field Service
🔧 Ready to Get Started?
Field service management for Zimbabwe. Job dispatch, mobile app, GPS tracking, SLA management, parts inventory, service contracts. From $1,000. From $1,000.
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